Articles

 "Login as Client" and bridge redirect

Note that when you "login as client" from the WHMCS back-end you will not be redirected to your...

 "My Services" is not listing anything via the bridge but it is in WHMCS (using nginx)

On nginx web servers we have found that sometimes there is a "q" GET parameter passed in the...

 Avoiding permalink issues when running WHMCS in a subdirectory of WordPress

When WHMCS is installed in a subdirectory of WordPress and you want to activate knowledgebase,...

 Do you offer discounts?

Sure, use the coupon code IREADTHEKB and get a discount on your purchase.

 Email Links

The email links auto generated by WHMCS will always remain direct links to your WHMCS...

 Help! My Admin user has been changed to Subscriber!

Note: This issue has been resolved - if you are still experiencing it - please make sure you have...

 How are licenses checked?

As of version 3.6.2 the following updates have been made If the license check fails for any of...

 How do I link directly to a product?

In some cases you may want to link directly to a WHMCS product. For example, you have set up a...

 How do I set up SSL / HTTPS?

NOTE: While the below mentioned plugin for WordPress HTTPS still does work, due to it not being...

 How do I use short codes?

As of Pro version 3.0.0, you can use WHMCS bridge shortcodes in your WordPress pages. Note that...

 How do I use the Cart Total widget?

Note: Currently this is not working as of WHMCS 6.xNote: The Cart Total widget is only supported...

 How do I use the Widgets appearing in my WordPress Widgets section?

The widgets created by WHMCS Bridge are only for use with the "portal" WHMCS template. If you...

 I am getting duplicate products in my cart when using the MegaHost WordPress theme

This is unfortunately a bug with the MegaHost theme - thanks to one of our clients who took the...

 I am getting intermittent "DOMDocument" or "loadXML" errors showing up on the bridge

This error occurs when the Bridge cannot communicate with your WHMCS API correctly. To confirm...

 I have a blank page displaying!

1. It could be a theme issue. Verify that in your theme's header.php file, you see the...

 I have trouble with the formatting when viewing an invoice or a quote

You probably have the bridge helper addon for WHMCS installed and pages are redirecting to your...

 I want a domain search widget on my website, how do I make one?

We don't provide domain search widgets due to the fact that there are millions of WordPress...

 I'm getting "Plugin could not be activated because it triggered a fatal error"

This is most likely caused by the fact that Ioncube Loader is not installed on your server....

 I'm getting an 'Invalid IP' message when syncing users

If you're getting messages such as: " WHMCS returned: result=error;message=Invalid IP...

 Installation Instructions

HelloPlease see our installation instructions @...

 Installation Instructions for WHMCS Bridge PRO

Please also see this artlce & video for download & re-issuing (if needed)...

 IonCube Errors

If you are getting IonCube errors please try the following- Log in to WHMCS Bridge Client Area on...

 Is WHMCS Bridge compatible with WPML (Multi lingual)?

Yes, WHMCS Bridge is compatible with WordPress Multilingual (WPML). Please make sure you follow...

 My "Login to cPanel" button is not working on the client area

To rectify this issue you will need to add the following to your "Custom JavaScript" box in WHMCS...

 My bridge page keeps keeps reloading in a loop!

There are a number of issues that could be causing this. What technically is happening in most of...

 My client area tables (invoices/services etc.) are stuck on "Loading" ("six" based template/s)

This is something that happens when the jQuery library you have chosen in your WHMCS Bridge...

 My contact form / password reset is bouncing back to the login page

This happens when your WHMCS System URL and Secure System URL (in WHMCS Admin > General...

 My drop downs are not displaying when I mouse over them

This is a fairly common conflict with the "Six" theme but may happen in "Five" (the old...

 My icons are not displaying or displaying as blocks instead of the correct icon

If you are having problems with icons not displaying when using the "Six" theme, or other modern...

 Some elements are not displaying (existing client, ticket reply) when using the Bridge

Many WordPress themes have a conflicting CSS rule that causes certain hidden elements not to show...

 The bridge is not working, where do I start debugging?

Here are a few hints to help you debug possible issues with your theme:Activate debug in...

 The encoded file **** is corrupt.

This error typically occurs when you used FTP to transfer to software to your software but used...

 The integration is not perfect, how do I tweak it?

There are literally hundreds of thousands of WordPress themes and it is not possible to predict...

 What about support and other emails? How do I get these to blend in with my WordPress site?

To make sure that your support, billing and other emails direct the customer to your WordPress...

 When using the WHMCS portal template, the icons on the home page are overlapping the text, how do I fix this?

For some reason WHMCS is forcing the width of columns 2 and 4 on that page to 50%. This causes...

 Where can I download WHMCS Bridge or Re-issue my license?

After purchasing a license for WHMCS Bridge, you can download it by logging in to...

 Which version of the files do I download?

* NOTE * As of version 3.3.1 (bridge addon) and 3.3.3 (bridge sso) you will need to submit a...

 WHMCS Bridge IP of server showing instead of client IP

If you seen the IP address of the server hosting WordPress showing on your WHMCS pages instead of...

 Why are WordPress users being assigned dummy address details when synced to WHMCS?

When you synchronise your WordPress user database to WHMCS, WHMCS requires that certain fields be...

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