Client Zone

Home » Client Zone


Datacenter Migration

  • 5th March 2014
Next week we will be moving to a new datacenter. Your data and IP addresses will all remain the same. We expect a few hours downtime. 

Times to be confirmed early next week. 
Continue reading

Use your hostname and not your IP address

  • 4th February 2014
Please use your hosting account domain name for FTP, cPanel, POP3, IMAP, SMTP and any other access settings you have for your hosting account.Be advised that since the move from Zingiri, ALL accounts will be allocated new IP addresses. If you need to know your IP, you may view which IP you are assigned by performing an "nslookup" on your domain, ...
Continue reading

Support Email Responses

  • 4th February 2014
Please check your SPAM boxes if you are not receiving responses to support tickets. If they were marked as spam please white-list them to avoid any complications with future tickets.
Continue reading

Migration to new Server and new IP address allocation

  • 3rd February 2014
Please be aware all sites have been transferred to the new server. Many sites have been allocated new IP addresses since the transfer, this may cause you to see a cPanel holding page, please be patient as the DNS needs a few hours to propogate. Once the DNS has propogated your website will start loading again. Clearing your cache may ...
Continue reading