My bridge page keeps keeps reloading in a loop!

There are a number of issues that could be causing this.

What technically is happening in most of these cases is that the configured bridge URL does not match the URL being called, so the bridge helper is trying to redirect you to the correct bridge URL. 

Please go through the following check-list.

  1. Make sure you have installed the latest version of all 3 plugins: (1) The WHMCS Bridge SSO plugin (2) The BridgeWP addon for WHMCS and (3) The base WHMCS Bridge plugin. 
  2. If your are using HTTPS, please make sure you have precisely followed the full instructions located here:
  3. Please make sure your WHMCS General Settings page does not have a URL for "WHMCS SSL System URL", if you want to use SSL please see point # 2. 
  4. Note: This is only required on some installations: If you are using HTTPS, you may need to update your WordPress URL to the HTTPS version of your domain (WordPress Admin -> Settings -> General -> WordPress Address & Site Address). 
  5. In your WHMCS Addon configuration (WHMCS Admin -> Setup -> Addon Modules -> WHMCS Bridge Helper -> Configure) please make sure that the URL entered for your WHMCS Bridge page URL matches EXACTLY the URL generated by our WordPress plugin (located on the "Help" tab of the Settings -> WHMCS Bridge page). 

If you have gone through all of the above steps thoroughly please submit a support ticket, we will likely require a temporary login to your WP admin and your WHMCS to further debug this issue.
  • 3 Users Found This Useful
Was this answer helpful?

Related Articles

I have trouble with the formatting when viewing an invoice or a quote

You probably have the bridge helper addon for WHMCS installed and pages are redirecting to your...

"Login as Client" and bridge redirect

Note that when you "login as client" from the WHMCS back-end you will not be redirected to your...

The encoded file **** is corrupt.

This error typically occurs when you used FTP to transfer to software to your software but used...

What about support and other emails? How do I get these to blend in with my WordPress site?

To make sure that your support, billing and other emails direct the customer to your WordPress...

I have a blank page displaying!

1. It could be a theme issue. Verify that in your theme's header.php file, you see the...