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How do I cancel a service? Print

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To cancel a service please follow these steps:

  1. Login to your account at
  2. Select the menu Services > My Licenses
  3. Identify the product or service you to cancel and click on the product. On the resulting page you may request a cancellation.
  4. Here you have the choice to cancel immediately or cancel or at the end of the billing period. Please provide a short description regarding the reason you want to cancel.

Important note: If you have a PayPal recurring subscription set up, please make sure you also cancel this in your PayPal account.

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