Client Zone
WHMCS Bridge - WordPress auto-update issue
- Friday, 29th August, 2014
- 22:26pm
Due to an issue with the WordPress plugin update there was a 30 minute span of time where updates caused the Pro version of WHMCS bridge to be disabled.
If you are experiencing errors after using the WordPress update for WHMCS bridge please do the following
1) Log in to your FTP and browse to your wordpress folder.
2) Go to wp-content/plugins
3) Look for a folder named "download.tmp"
4) Rename that folder to "whmcs-bridge-sso"
5) You can also re-download the latest update from your client zone on our website and over-write the files and folders in the whmcs-bridge-sso folder to make sure the update was correct. Steps 1-4 are still mandatory.
As of this post, the issue has been resolved, if you were unaffected there is no need to worry you can safely proceed with the update.
Thank you.
If you are experiencing errors after using the WordPress update for WHMCS bridge please do the following
1) Log in to your FTP and browse to your wordpress folder.
2) Go to wp-content/plugins
3) Look for a folder named "download.tmp"
4) Rename that folder to "whmcs-bridge-sso"
5) You can also re-download the latest update from your client zone on our website and over-write the files and folders in the whmcs-bridge-sso folder to make sure the update was correct. Steps 1-4 are still mandatory.
As of this post, the issue has been resolved, if you were unaffected there is no need to worry you can safely proceed with the update.
Thank you.
