Articles

 Can I update my information while my order is being processed?

Unfortunately, your information cannot be updated while your order is being processed. You can...

 How can I find my client ID?

Your client ID is listed on your invoice as the first half of your invoice number. It is also...

 How do I cancel a service?

To cancel a service please follow these steps: Login to your account at...

 How do I log into Support & Billing?

You can log into your i-plugins.com billing account by going to Client Portal using your billing...

 How do I pay an invoice ?

You can pay an invoice by logging into https://i-plugins.com/whmcs-bridge/ using your username and...

 How do I pay with PayPal ?

When you are placing your order with i-plugins.com you are given the option to pay by credit card...

 How do I update my contact information ?

You can update your billing contact information in your billing account at...

 How do I update my credit or debit card

We use Paypal as our main payment gateway. If you set up a Paypal recurring subscription then...

 How do I view my information in your system?

You can view all of your personal and billing information at your customer portal. Your login...

 How do I view my invoices ?

You can view your invoices by logging into your  customer portal using your...

 How long do you keep my account details in your system?

We keep account details in our system for 30 days after a cancellation has taken place, but under...

 I'm trying to place an order and get an 'Charge declined' error message.

This message usually appears when you don't have enough funds to cover the cost of the...

 If I cancel my account, can I reactivate it?

Your account can be reactivated by i-Plugins if you cancelled it within the last 60 days. If you...

 Money Back Guarantee Policy

You may get a refund up to a maximum of 21 days after purchase of a product that does not offer a...

 Where are your Terms & Conditions located ?

You can view our Terms & Conditions here